AI-powered answers
Answer common questions instantly with context-aware responses.
AI-powered customer support
Add smart support to your website in minutes
Train your assistant on your own content, automate answers, and reduce repetitive support workload.
No-code install 5-minute setup Multilingual replies
What is NordicHelp?
NordicHelp is a no-code AI support platform for Nordic websites. Train the assistant on your FAQ, docs, and product content, install one widget script, and start answering customers in minutes. Supports English, Norwegian, and Swedish. Plans from NOK 299/month.
Everything you need for exceptional support
Built for small teams that want speed, control, and reliable answers.
24/7 availability
Your assistant helps visitors day and night.
Easy integration
Install with one script and launch in minutes.
Conversation history
Review previous chats and improve over time.
Insights dashboard
Track unanswered questions and support trends.
Human handoff
Route complex requests to your team when needed.
Product walkthrough
See how NordicHelp works in practice
A quick visual walkthrough of the core workflow from widget to insight.
Website widget answers instantly
Visitors ask questions directly on your site and get context-aware replies.
- Brand-ready UI
- Fast first response
- Multilingual prompts
Track every conversation
Review chat history, spot patterns, and hand off complex cases to your team.
- Full conversation timeline
- Internal notes
- Status tracking
Capture missed questions
Unanswered queue shows what the bot could not solve so you can improve quickly.
- Prioritized queue
- Resolve/ignore actions
- Training feedback loop
Monitor support trends
Simple dashboards help teams measure load, quality, and opportunities to automate.
- Top themes
- Volume overview
- Quality signals
Use cases
Built for different support workflows
Show visitors where NordicHelp fits best and what outcome they can expect.
Ecommerce teams
- Common: Common questions: shipping, returns, order status, product fit.
- Automate: Automate repetitive order and policy questions directly on product pages.
- Outcome: Faster replies, fewer support tickets, better conversion confidence.
Service businesses
- Common: Common questions: pricing, availability, booking flow, service scope.
- Automate: Handle first-line qualification and route high-intent leads to your team.
- Outcome: Less manual back-and-forth and more qualified conversations.
SaaS and docs-heavy products
- Common: Common questions: setup steps, integrations, troubleshooting, feature usage.
- Automate: Answer from docs and FAQ context while capturing unanswered gaps.
- Outcome: Reduced ticket load and better self-serve support quality.
Up and running in three simple steps
No complicated onboarding. Launch quickly and improve continuously.
Upload your content
Add docs, FAQs, and product information to train your assistant.
Install the widget
Paste one snippet into your website and go live.
Monitor and optimize
Review conversations and fine-tune responses over time.
Value comparison
Why teams choose NordicHelp
A simple view of how NordicHelp compares to common support setups.
Answers from your own content
- NordicHelp
- Supported
- Email-only support
- Manual process
- Generic chatbot
- Depends on setup
Multilingual support flow
- NordicHelp
- Supported
- Email-only support
- Manual process
- Generic chatbot
- Varies
Unanswered question tracking
- NordicHelp
- Included
- Email-only support
- Manual follow-up
- Generic chatbot
- Varies
Human handoff support
- NordicHelp
- Included
- Email-only support
- Email handover
- Generic chatbot
- Varies by tool
Website setup effort
- NordicHelp
- Low
- Email-only support
- Not applicable
- Generic chatbot
- Depends on tooling
| Capability | NordicHelp | Email-only support | Generic chatbot |
|---|---|---|---|
| Answers from your own content | Supported | Manual process | Depends on setup |
| Multilingual support flow | Supported | Manual process | Varies |
| Unanswered question tracking | Included | Manual follow-up | Varies |
| Human handoff support | Included | Email handover | Varies by tool |
| Website setup effort | Low | Not applicable | Depends on tooling |
Simple pricing, clear limits
Pick a plan that fits your current stage. Upgrade anytime.
Starter
NOK 299/month
- Core chatbot workflows
- For smaller support teams
- Simple setup and daily usage
Includes:
- Up to 150 messages / day
- Up to 25 documents
- Up to 3 users
Limits:
- Messages per day: 150
- Documents: 25
- Users: 3
- Tokens per day: 75 000
- Storage (MB): 128
- Requests per minute: 40
- API keys: 1
- Allowed domains: 1
- Human handoff: Not included
- Lead capture: Not included
- Webhook exports: Not included
- Advanced customization: Not included
Growth
NOK 699/month
- Higher capacity for growing teams
- Balanced limits for daily operations
- Good fit for multi-user support
Includes:
- Up to 600 messages / day
- Up to 100 documents
- Up to 10 users
Limits:
- Messages per day: 600
- Documents: 100
- Users: 10
- Tokens per day: 300 000
- Storage (MB): 256
- Requests per minute: 100
- API keys: 1
- Allowed domains: 1
- Human handoff: Included
- Lead capture: Included
- Webhook exports: Not included
- Advanced customization: Included
Scale
NOK 2 499/month
- Built for advanced support operations
- Expanded domain flexibility
- Best fit for complex team workflows
Includes:
- Up to 2 000 messages / day
- Up to 500 documents
- Up to 50 users
Limits:
- Messages per day: 2 000
- Documents: 500
- Users: 50
- Tokens per day: 1 000 000
- Storage (MB): 512
- Requests per minute: 250
- API keys: 5
- Allowed domains: Multiple domains
- Human handoff: Included
- Lead capture: Included
- Webhook exports: Included
- Advanced customization: Included
* Subject to fair use policy.
Security and privacy
Built with trust, compliance, and control in mind
Clear defaults to help teams launch responsibly and stay aligned with customer expectations.
GDPR-aware by design
Support workflows are structured for transparent handling of personal data.
Controlled access
Account-level permissions and role boundaries reduce accidental data exposure.
Retention and review
Conversation data can be reviewed, improved, and cleaned up with policy-based routines.
Human handoff safety
Complex conversations can be routed to people with context kept in one place.
Frequently asked questions
Most teams are live the same day after adding content and installing the widget.
Yes. You can upgrade or downgrade whenever needed.
Yes. You can serve users in EN, NB, and SV.
You can capture the question and hand it off to your team.
Ready to improve your support experience?
Get started and see how much time your team can save.
Contact sales
Send us a short message and we will get back to you soon.